Using Data to Determine Roster Complexity in Primary Health Care
Are you interested in measuring the complexity of your organization's clients at a more granular level?
Staff at London InterCommunity Health Centre (LIHC) have developed a collaborative exercise to measure the complexity of their clinical clients. This allowed them to rebalance their clinicians' rosters, ensuring balanced workloads. In this Lunch 'n' Learn webinar, LIHC staff described the project and provided an in-depth look at their methodology.