In successful health care systems, managers play a vital role in meeting their organizations’ key strategic and improvement goals. The Institute for Healthcare Improvement's (IHI's) Leading Quality Improvement: Essentials for Managers uses innovative teaching methods to enhance engagement and deepen understanding of quality improvement to improve organizational efficiency.
# Turn High-Level Objectives Into Action
This program begins by guiding experienced managers through assessing their own leadership and work styles. It continues by building quality planning skills to identify, align, and prioritize improvement opportunities within a unit or care team through leveraging both qualitative and quantitative data. Participants will also learn basic quality improvement and quality control tools and methods, as well as strategies to engage front-line staff in each of these phases of the improvement journey.
# What You'll Learn
After completing this online course, you will be able to:
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Describe the skills, tools, and resources needed for mid-level managers to effectively lead quality improvement efforts at the local level.
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Demonstrate how to link department-level improvement activities to the organization’s goals and overall strategic plan.
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Apply approaches to quality planning, quality control, and quality improvement that can be used by mid-level managers to successfully partner with front-line staff and key stakeholders.
Throughout this virtual program, experts with a wealth of experience in improvement science, measurement, modeling, coaching, innovation, and making the business case for improvement will facilitate discussion about the key takeaways from the cases while teaching the skills managers need to excel in their jobs.
# Who Should Attend
- Nurses
- Physicians
- Directors
- Managers (Especially Risk, Quality, and/or Safety Managers)
- Supervisors
- Department heads
- Health care administrators
Participants from any discipline — including leaders who work in health care and clinical settings, academia, industry, health care insurance, and other settings — are welcome to participate. This program is also particularly beneficial for those transitioning or desiring to transition from a clinical to a leadership role.