Rethinking Patient Safety: A Discussion Guide for Patients, Healthcare Providers and Leaders

Healthcare Excellence Canada  and Patients for Patient Safety Canada held many conversations about patient safety with users of the health system, people who work in healthcare and safety scientists. Their learnings so far are summarized summarized in this key statement: Everyone contributes to patient safety. Together we must learn and act to create safer care and reduce all forms of healthcare harm. After elaborating on each of the phrases in that key statement, the guide provides a list of considerations that go beyond traditional thinking on patient safety.

Strategies and Tools to Support Equity, Safety, and Quality in Virtual Care Delivery

For this lunch 'n' learn webinar, held on June 22, 2023, we convened a panel of experts in primary health care quality and virtual care delivery from the Alliance for Healthier Communities, Healthcare Excellence Canada, Canada Health Infoway, and Ontario Health. They presented an overview of their organizations' virtual care resources and helped us understand how these resources can be used together when planning and delivering care.