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2020
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In 2020, the Alliance for Healthier Communities and its member centres embarked on a research study to explore the challenges and opportunities inherent in a shift towards virtual care. The study involved extracting EMR data from 36 CHCs, an organizational survey, as well as conducting phone interviews with 36 providers and 31 clients. This 2-page handout summarizes the main findings.

#Additional Resources

This page lists a large number of resources that can support virtual care in your organization. They include materials created by the Alliance, Ontario Health, Healthcare Excellence Canada, and the Canadian Institute for Healthcare Improvement.

Additionally, Alliance staff and partners have produced a number of peer-reviewed articles based on their virtual care research. You can find these in our research library. A few are listed below: