Understanding our client populations and their health journeys

NOTE: This is an advance access version, and it may differ slightly from the final published version. 

Are you interested in measuring the complexity of your organization's clients at a more granular level? 

Staff at London InterCommunity Health Centre (LIHC) have developed a collaborative exercise to measure the complexity of their clinical clients. This allowed them to rebalance their clinicians' rosters, ensuring balanced workloads. In this Lunch 'n' Learn webinar, LIHC staff described the project and provided an in-depth look at their methodology.

In 2023, the Alliance conducted a pilot study of the EQ-5D tool for capturing patient-reported outcome measures (PROMs) - essentially, a standardized way to measure how clients perceive their health and wellbeing, and track changes in their health and wellbeing over time. This webinar provides an orientation to the EQ-5D, a review of the pilot study and what we learned from  it, and an overview of the supports we will be providing for implementation.

This Alliance Lunch 'n' Learn Webinar was presented in October 2024. , Phoebe Lee, a community dietitian at Black Creek Community Health Centre shared insights about how pervasive weight stigma and anti-fat bias in health care settings present barriers to access and patient safety. The webinar included small- and large-group discussions aimed at helping participants recognize the anti-fat biases in their own practices and organizations and co-designing strategies to remove them.

# Abstract

# Context 

The Alliance for Healthier Communities created this resource to help Alliance member organizations understand the relationship between client health complexity ("SAMI" score) and panel-size targets.

# Abstract

The Black-Focused Social Prescribing (BFSP) project is a unique initiative by the Alliance for Healthier Communities that intertwines Afrocentric principles with social prescribing. Going beyond conventional social prescribing models, BFSP addresses specific health needs within Black communities. It is rooted in the Alliance Black Health Strategy, advocates for Black health, and is guided by Afrocentric principles.

Dr. Jennifer Rayner, the Alliance's Director of Research and Policy, presented this at the 2024 Alliance Conference: Co-Designing the Future of Primary Health Care, as part of the Governance stream. It's an overview of the key things board directors at Alliance-member organizations need to know about sociodemographic (SD) data collection, including:

#Abstract

Patients from equity-deserving populations, such as those who are from racialized communities, the 2SLGBTQI+ community, who are refugees or immigrants, and/or who have a disability, may experience a unique set of challenges accessing virtual models of care.

À l’automne 2022, l’Alliance pour des communautés en santé a lancé un projet de recherche pour mettre à l’essai le questionnaire EQ-5D pour la collecte de mesures des résultats déclarés par les patients (MRDP) dans six centres de santé communautaire (CSC).

Le projet avait comme objectif :